What We Offer Add your resume and apply to jobs with your Glassdoor profile. Create Profile. Job. We're looking for a Head of Service US to join our team in New York and become an integral part of our Technology function.. Key Responsibilities. Manage, coach and mentor a team of Support Engineers to effectively resolve end user technology issues.. Ensure service requests and incidents are responded to in line with Service Level Agreements, KPIs and escalation parameters and ensuring all requests
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